Help

FAQ

Here you will find questions that are most frequently asked about parking at Cologne Airport. Our FAQ page is continuously growing over time, but this is not possible without the help of our customers. Therefore, please feel free to send us an email or call us directly if your questions have not been answered here. In this way, we can enlarge our FAQ page. Many thanks!

Buchung stornieren

Should you have to cancel your booking, you do not have to inform us by email or phone. You can cancel your booking online via your booking confirmation any time before 24 hours of handing over your vehicle. Please call up your booking confirmation (you will receive the link to your booking confirmation by email) and click on the red button “Cancel booking”.

edit booking

If your booking details have changed, you can edit/update your booking details at any time by simply calling up your booking confirmation. You will receive the link to your booking confirmation by email after you have done your booking.